Our Safety Measures for Preventing the Spread of COVID-19
For greater peace of mind and assured comfort.
In April 2021, ICC Kyoto became the first international conference center and exhibition hall in Asia to acquire *GBAC STAR™ accreditation, which certifies that the facility meets international standards for cleaning, disinfection, and infectious disease prevention.
ICC Kyoto was accredited for the second time in April 2022.
*GBAC STAR™ Facility Accreditation is an international accreditation for outbreak prevention that was developed in May 2020 during the COVID-19 pandemic by the Global Biorisk Advisory Council, which is a division of ISSA, a worldwide organization with the most established reputation in the cleaning industry. Reaccrediation for GBAC STAR™
The following lists the measures we are taking to prevent infection and ensure safety and peace of mind.
Strengthened Hygiene Control
Hand Sanitizer Stations
Hand sanitizer is provided at the entrance of each building to ensure that visitors can disinfect their hands whenever necessary.
Air Circulation and Ventilation
For ventilation inside the building, outside air is regularly taken in to meet the required ventilation volume(30㎥ per person per hour) based on the Act on Maintenance of Sanitation in Buildings.
Cleaning and SterilizationUpdate：27 July
Alcohol is used to disinfect doorknobs, handrails, desks, telephones, and other high touch points. Antiviral and antibacterial protective coating agents have also been installed to further ensure the safety of visitors.
Microphones are disinfected each morning before being distributed to speakers.
Installation of Plastic Curtains, etc.
To prevent infection through droplets, plastic curtains are installed at the main entrance reception counter and in cloakrooms.
Staff Health Management and Masks
Staff are required to report their physical condition and take their temperature before coming to work. Masks, gargling, hand-washing, and use of hand sanitizer are also strictly enforced.
Social Distancing Measures
Venue LayoutUpdate：12 April
Currently, if the number of daily participants is 5,000 people or less, 100% of full capacity is permitted. However, for events with cheering or loud voices, capacity is limited to 50% of full capacity, in line with the policies of the national government and Kyoto Prefecture.
Furthermore, we ask all visitors to wear masks and use hand sanitizer upon entering the facilities.
Furniture such as sofas and tables in lobby areas and other public spaces are arranged to reduce the number of seats available.
Restaurants and Catering
Food and beverage policies will be as below until further notice.
(1) Serving styles
We recommend serving food and beverage that is at lower risk for spreading infection, such as course meals or bento boxes, in a seated format. Please consult with your ICC Kyoto sales representative about buffets and other serving styles that involve free movement.
We recommend limiting capacity to less than 50% of full capacity, or less than 60% of full capacity when using plastic barriers.
Example: If using round tables with diameters of 2m
Full capacity: 10 pax / table x 14 tables = up to 140 pax
50%: 5 pax / table x 14 tables = up to 70 pax
(3) Measures to prevent droplet infection
We recommend that masks be worn whenever conversation takes place, even during meals.
Plastic barriers should be used if there is less than 1m between seats from side-to-side and less than 2m between seats face-to-face.
Participants should refrain from pouring drinks for each other.
If requests from the national or local government lead to changes such as time restrictions or restrictions on serving alcohol, ICC Kyoto will comply with and enforce those changes.
Restaurant The GrillUpdate：1 July
The restaurant has a layout for social distancing that secures sufficient spacing.
Alcohol is used to disinfect the kitchen and other high touch points.
Operating hours: 24/7 support TEL: 050-3816-2787 Support is available in English, Chinese, and Korean
Operating hours: 24/7 support TEL: 075-414-4726 Support is available in English, Chinese, Korean, Portuguese, Spanish, Vietnamese ※Vietnamese support is only available from 8:00 – 22:00
Network into the Venue
The inside of ICC Kyoto is connected by 600 optical fibers and is fully digitalized for audio and video. High-quality network distribution without delay is possible between the venues in the center and the adjacent Prince Hotel.
We will respond to requests ranging from wireless LAN to temporary optical lines in the venue.
Science Information NETwork 5
ICC Kyoto is a member of the academic information network SINET5.
ICC Kyoto, Sales & Marketing Department