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Planning an Event > Service Menu > Conference Support Services > Usage Information

Usage Information

Service staff working hours

1 day 8 hours between 8:00 and 21:00 (break: 60 minutes, real working hours: 7 hours)
Half day 4 hours between 8:00 and 21:00

*We require a separate extension fee per hour for work exceeding the above hours.

*We charge a premium rate for work before 8:00 or after 21:00.

Staff receive a break for 6 or greater consecutive hours of work (based on Labor Standards Act).

Service staff attire

Staff will wear the following attire unless there is any special request.

Female staff

Navy, black, or dark gray skirt or trousers, white blouse (navy, black, or gray jacket in winter season), ICC Kyoto scarf, leather shoes

Male staff

Navy, black, or dark gray suit, button-up shirt, necktie, leather shoes

Services handling currency

We request the following when service staff must handle currency at reception.

  • Event organizers must assign a person to manage reception from the hosting organization.
  • Please place security guards at the reception or cashier as necessary.

*If you wish to borrow a safe to keep currency, please submit the Lending Safe Usage Application Form.

Orders

Please submit your order after discussing the scope of work with the staff in charge of your event.

Please order at least 1 month ahead of time.

If you wish to add/change number of staff, please notify the staff in charge of your event at least 2 weeks ahead of time.

If you wish to add/change working hours, please contact us at least 8 days before the first working day.

We require a full payment for cancelations 7 days or fewer before the event.

Payment

We will bill you after your conference is finished.

Conference operation fees will be charged for manual creation or other separate costs related to conference operations.

Contact Information

Inquiries on service content: Sales Promotion Department

Telephone: +81-75-705-1229, or contact the staff in charge of your event.

Inquiries on service content: Conference Support Services

Telephone:+81-75-705-1266 E-mail:support(at)icckyoto.or.jp
※When sending us an email, please change ‘at ’to @.