Planning an Event > Service Menu > Conference Support Services > Our Services

Our Services

Our service staff is composed of university students and graduates who have passed a test and interview.

Secretariat support

  • Support for office work such as responding to visitors and phone calls, copying, etc.
  • Support for operations, such as contacting venues, keeping track of progress and operations, etc.


  • Reception for participants, checking attendance, handing out materials
  • Guiding and directing participants
  • Collection of fees for participation/registration/parties, sale of programs or abstract compilations, etc.
  • Reception for performers and moderators
  • Assistance with receiving presentation data
  • Contact point between venue and secretariat/headquarters

*If you wish support staff to handle currency, you must inform us beforehand and assign a person in charge of registration/reception from the hosting organization.

General guidance

  • Guidance to venue
  • Guidance within and around venue
  • Tourist information
  • Loudspeaker announcements
  • Handling lost articles
  • Maintaining message board

Venue progression

  • Liaison between moderator and secretariat/headquarters
  • Timekeeping for presentation times
  • In-venue announcements
  • Projecting announcements to side screens
  • Water, equipment, room temperature, seating, and other in-venue management
  • Name displays for moderators or performers

Poster venues

  • Moderator/performer reception
  • Equipment, room temperature, and other in-venue management
  • Collecting of posters not taken home


  • Receiving, managing, and returning items

And more

  • Creation of an operation manual is also available separately (fee charged)

Contact information

Inquiries on service content: Sales Promotion Department

Telephone: +81-75-705-1228
Or, please contact the staff in charge of your event.

Inquiries on availability: Conference Support Services

Telephone:+81-75-705-1266, Email: support(at)icckyoto.or.jp
*When sending us an email, please change ‘at ’to @.